Your shopping cart is empty!
PRODUCT RETURN REPLACEMENT AND REFUND POLICY
Product Return & Replacement
All goods must be thoroughly inspected by the buyer at the time of delivery for quality and quantity satisfaction. Return and replacement for any product(s) shall only be considered for Damaged or Defective products.
Returns are accepted only,
Product return without our knowledge will be sent back to the customer and we will not be able to process a replacement.
To qualify for a replacement, it is compulsory for the customer to send picture of broken or damage product incomplete or incorrect delivery, to the customer service team.
Product should be returned in their original packaging along with the original price tags, labels, invoices and documentations in proper condition and Products or Material should be UNUSED
Do not return products without making any correspondence with an AGPS representative through the above mentioned modes.
The returned item should reach us in the same condition without any damages. Final decision on whether a returned item will be retained by us or sent back to the customer shall be taken by AGPS ‘Quality Assurance Team’
Returns are NOT valid if:
Conditions for refund:
Refund will be provided only in the following cases:
A return or replacement request should be raised by a Buyer within 24 hours of delivery to email@example.com, and a replacement will be done within 3-7 days' time from raising of the replacement request by the Buyer through mSupply.com by the Supplier. This solely depends upon the availability of the Products at Supplier's end.
Order CANCELLATION & REFUND
Buyer can cancel your order only before the product has been shipped. Buyer entire order amount will be refunded.
But if the Buyer cancels the order after the order or part of the order has been dispatched from the warehouse or factory, the Buyer will be charged a cancellation charges up to 10% on the total order Value. This cancellation fee will be to cover the costs of transportation incurred due to such cancellation.
Order cannot be cancelled if ordered materials or products are customized to suit the buyer.
Once Buyer requests the cancellation of your order, it will take us a maximum of 1-2 business working days to cancel the order. Buyer will be notified of the same.
Partial Cancellations or Modifications
In case a Buyer wants to partially cancel some Products from the order placed before Shipping, the same needs to be notified to the customer care of buildbhai.com immediately and a new order has to be generated for the modified quantities.
Warranty or Guarantee
Any material or product or services that are available on the Website may or may not carry a warranty with it, unless explicitly given in writing to you. All materials that are available on the Website are provided "as is" and "as available" basis. Warranty of products sold through BuildBhai.com shall be in accordance with the terms of the Manufacture or Vendor. In case, material or products fails to perform as claimed or mentioned by the manufacturer or vendors specification. The buyer will test the materials with the third party agency, produce the test results to the vendor or manufacturer directly for such claims. All cost and effort for such testing purposes will be borne by the buyer. In any circumstance, AGPS or any of its employees shall not be held responsible for any liability or claim arising from a breach in warranty of a product or services sold on the Website.